7000bde Privacy Policy — How We Protect Your Personal Data

1 Information We Collect

When you register for an account, use the 7000bde.bet platform, or interact with our customer support team, we collect certain categories of personal information. This section details precisely what data 7000bde gathers and the context in which it is obtained.

1.1 Registration and Account Data

When you create a 7000bde account, we collect the following information as part of the registration process:

• Full legal name;
• Date of birth (used for mandatory age verification — you must be 18 or older);
• Residential address (city, district, and country — particularly relevant for our Bangladesh player base in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and elsewhere);
• Email address;
• Mobile phone number;
• Username and encrypted password.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer process, we may collect and store copies of the following documents:

• Government-issued photo ID (National Identity Card, passport, or driving licence);
• Proof of address documentation (utility bill or bank statement dated within 3 months);
• Payment method verification documents (e.g., a screenshot of your bKash or Nagad wallet showing the registered mobile number matching your account);
• Selfie or live-photo for biometric identity confirmation, where required.

1.3 Financial and Transaction Data

To process deposits and withdrawals, 7000bde records:

• Payment method details (bKash number, Nagad number, bank account number, Visa/Mastercard last four digits);
• Transaction amounts, dates, and reference numbers;
• Deposit and withdrawal history;
• Bonus redemption and wagering activity records.

Full card numbers and mobile wallet PINs are never stored on 7000bde servers. Payment processing is handled through encrypted, tokenised channels.

1.4 Technical and Usage Data

When you access the 7000bde platform, our systems automatically collect certain technical data including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited, session duration, and navigation path within the platform;
• Game history, bet amounts, and game session logs;
• Login timestamps and session activity records.

1.5 Communications Data

When you contact our support team via Live Chat, WhatsApp, or email, we retain records of those communications — including the content of messages, attachments, and timestamps — for quality assurance, dispute resolution, and compliance purposes.

2 How We Use Your Data

7000bde uses the personal data we collect for clearly defined and lawful purposes. The table below summarises the primary uses of each data category and the legal basis under which processing occurs:

2.1 Service Delivery

The primary purpose for which 7000bde processes your personal data is to provide you with the services you have requested — namely, access to our online casino, sports betting markets, live casino, and slots platform. This includes account management, processing financial transactions, delivering customer support, and ensuring the security and integrity of your account.

2.2 Responsible Gaming Monitoring

7000bde uses gameplay data, deposit history, and session data to monitor for signs of potentially problematic gambling behaviour. Where our responsible gaming systems flag a concern, our team may reach out proactively or apply protective account measures. This use of your data is in your interest and forms part of our duty of care obligations.

2.3 Fraud Prevention and Security

Your IP address, device fingerprint, and transaction data are used by our security systems to detect and prevent fraudulent activity, money laundering, account takeovers, and bonus abuse. This processing is necessary to protect both you and the integrity of the 7000bde platform.

2.4 Marketing Communications

If you have opted in to receive promotional communications, 7000bde may use your email address and phone number to send you information about bonuses, promotions, and seasonal campaigns such as BPL cricket offers, Eid specials, or Pohela Boishakh promotions. You may withdraw your marketing consent at any time by contacting our support team or using the unsubscribe link in any marketing email.

3 Data Sharing & Disclosure

7000bde does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only in the limited, specific circumstances described below.

3.1 Service Providers and Technology Partners

We engage trusted third-party service providers who process data on our behalf to support the delivery of the 7000bde platform. These include:

• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — who receive game session data necessary to operate their games;
• Payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners) — who receive the minimum transaction data necessary to process your deposits and withdrawals;
• Identity verification and KYC service providers — who receive identity documents for verification processing;
• Fraud detection and cybersecurity partners — who receive anonymised technical data to help identify threats;
• Cloud infrastructure and data hosting providers — on whose servers 7000bde platform data is stored in encrypted form.

All third-party service providers are bound by contractual data processing agreements that prohibit them from using your data for any purpose other than the specific service they are contracted to provide.

3.2 Legal and Regulatory Disclosure

7000bde may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are legally required to do so — for example, in response to a valid court order, subpoena, or regulatory investigation related to financial crime, fraud, or money laundering. In such cases, disclosure is limited strictly to what is legally required.

3.3 Business Transfers

In the event that 7000bde undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via a prominent notice on the 7000bde website prior to your data being subject to a different privacy policy.

4 Cookies & Tracking Technologies

The 7000bde platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. This section explains what cookies we use, what they do, and how you can manage them.

4.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and collect analytical data about how the site is used. Cookies themselves do not contain executable code and cannot directly access other files on your device.

4.2 Types of Cookies Used by 7000bde

4.3 Managing Cookies

Essential and security cookies are strictly necessary for the platform to function correctly and cannot be disabled without affecting your ability to log in and use the service. Preference and analytics cookies can be managed via your browser settings. Most modern browsers allow you to block, delete, or selectively accept cookies through the browser's privacy or settings menu. Please note that disabling preference cookies may result in certain personalisation features not functioning as expected.

5 Data Security & Storage

Protecting your personal and financial information is one of 7000bde's highest operational priorities. We employ a multi-layered approach to data security that encompasses both technical controls and internal organisational policies.

5.1 Technical Security Measures

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 7000bde servers is encrypted using industry-standard TLS 1.3 protocol. The padlock icon in your browser confirms this connection is active.
• Encrypted Data Storage: Sensitive data including identity documents, payment method references, and account credentials are stored in AES-256 encrypted databases with restricted access controls.
• Two-Factor Authentication: 7000bde offers and encourages the use of two-factor authentication (2FA) on all player accounts to prevent unauthorised access.
• Intrusion Detection Systems: Our infrastructure is monitored by automated intrusion detection systems that alert our security team to unusual access patterns in real time.
• Regular Security Audits: The 7000bde platform undergoes periodic third-party security assessments to identify and remediate vulnerabilities before they can be exploited.

5.2 Internal Access Controls

Access to personal data within 7000bde's internal systems is governed by the principle of least privilege — staff members can only access the data they need to perform their specific job functions. Access to KYC documents and financial records is restricted to a small number of authorised compliance and finance team members and is subject to full audit logging.

5.3 Data Breach Response

In the unlikely event of a data breach that poses a risk to your personal information, 7000bde will notify affected players promptly via the email address registered on their account. Our security team follows a documented incident response plan designed to contain, investigate, and remediate breaches as rapidly as possible.

6 Your Privacy Rights

As a 7000bde player, you have a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently.

6.1 Right of Access

You have the right to request a copy of all personal data 7000bde holds about you. Upon receiving a verified request, we will provide you with a structured summary of your data within 30 days.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For changes to core account data such as your name or date of birth, supporting documentation may be required to verify the requested change.

6.3 Right to Erasure

You may request the deletion of your personal data from 7000bde's systems. Please note that this right is subject to certain exceptions — we are legally required to retain certain data (such as transaction records and KYC documents) for a defined period to comply with anti-money laundering obligations. Data that is not subject to a legal retention obligation will be deleted promptly upon a verified erasure request.

6.4 Right to Restrict Processing

You may request that 7000bde restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.

6.5 Right to Data Portability

You have the right to receive a copy of the personal data you have provided to 7000bde in a structured, commonly used, machine-readable format (such as CSV or JSON), and to have that data transmitted directly to another data controller where technically feasible.

6.6 Right to Withdraw Marketing Consent

Where your data is processed on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal. To opt out of marketing communications, contact our support team at [email protected]

7 Data Retention Policy

7000bde retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal, regulatory, and audit obligations. The table below summarises our standard data retention periods:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data subject's identity. Anonymised and aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and product improvement purposes.

8 Policy Updates & Contact

8.1 Changes to This Privacy Policy

7000bde reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by placing a prominent notice on the 7000bde.bet website and, where appropriate, by sending a notification to your registered email address. The effective date and version number at the top of this document will be updated accordingly.

We encourage you to review this Privacy Policy periodically. Continued use of the 7000bde platform following notification of a policy update constitutes your acknowledgement of the revised terms.

8.2 Children's Privacy

The 7000bde platform is strictly for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted from our systems, except where retention is required by law.

8.3 Contact Our Privacy Team

For any questions, concerns, or formal requests relating to this Privacy Policy or your personal data, please contact the 7000bde privacy and compliance team using the details below. All communication details are provided as plain text only and are not clickable links:

• Email: [email protected]
• Subject Line: "Privacy Policy Enquiry" or "Data Rights Request"
• Response Time: We aim to acknowledge all privacy enquiries within 5 business days (Bangladesh Standard Time, UTC+6) and to resolve requests within 30 calendar days.
• Support Hours: 24/7 via Live Chat and WhatsApp, with dedicated compliance staff available during standard business hours.